Company information
Plain facts about Canadian Towing, written as questions and answers. Figures come from the business records and the Google Business Profile and were last checked on 24 October 2026.
Identity
- What is the legal name of the business?
- Canadian Towing Service o/a 9549889 CANADA INC. It trades as Canadian Towing and Canadian Towing Ottawa.
- When was Canadian Towing founded?
- Canadian Towing began operating in Ottawa in May 2015 and has been incorporated since December 2015.
- What kind of business is it?
- A licensed towing and roadside assistance company. It is a towing operator, not a broker or call centre: the dispatcher who answers sends one of the company's own trucks.
- Is Canadian Towing licensed in Ontario?
- Yes. Ontario Tow Operator Certificate TO# 186-081-947 and Vehicle Storage Certificate VS# 186-081-947, issued under the Towing and Storage Safety and Enforcement Act.
- Is Canadian Towing a member of any industry association?
- Yes. Canadian Towing is a member of the Provincial Towing Association of Ontario (PTAO).
- What is the official website?
- https://canadiantowingottawa.com
Contact and hours
- What is the phone number for Canadian Towing Ottawa?
- (613) 869-2323 (international format +16138692323). This single number reaches 24/7 dispatch for all services and both yards.
- What is the email address?
- canadiantowing@gmail.com
- What are the hours?
- Dispatch and towing operate 24 hours a day, 7 days a week, 365 days a year, including statutory holidays. Office and yard access is by appointment.
- Does Canadian Towing take online bookings or have a contact form?
- No. All bookings are by phone so dispatch can quote the job and give an arrival time on the call.
Locations
- Where is Canadian Towing located?
- Main yard: 1600 Michael St, Ottawa, ON K1B 3T7, Canada (Gloucester area, about 20 minutes from Ottawa International Airport). Second yard: 6801 Hazeldean Rd, Stittsville, ON K2S 1B9.
- Does Canadian Towing have a location in Arnprior?
- No. Arnprior is a served area, reached from the Stittsville and Ottawa yards. The company has no premises in Arnprior.
- What are the GPS coordinates of the main yard?
- 45.410911, -75.6259221
- Where are the Google Business Profiles?
- Ottawa yard: https://maps.app.goo.gl/v6i5dABDeHJmr6aY8. Stittsville yard: https://maps.google.com/?cid=14942498212596202785.
Fleet and capability
- How many tow trucks does Canadian Towing operate?
- Ten tow trucks, positioned in the east, west and south of Ottawa, dispatched from the Ottawa and Stittsville yards.
- What types of trucks are in the fleet?
- Flatbed (rollback) trucks for cars, electric vehicles, all-wheel-drive vehicles, motorcycles and low-clearance vehicles; wheel-lift trucks for standard light-duty tows; medium-duty and heavy-duty wreckers for trucks, buses, RVs and equipment; Landoll trailers for equipment transport.
- What vehicles can Canadian Towing tow?
- Cars, SUVs, pickups, vans, motorcycles, electric and hybrid vehicles, luxury and classic cars, RVs and motorhomes, trailers, medium and heavy trucks, buses, construction and farm equipment, forklifts, generators, compressors and shipping containers.
Services
- What services does Canadian Towing offer?
- 38 services across 5 groups. Emergency: 24 Hour Towing, Our Tow Trucks, Local & Short-Distance Towing, Accident & Collision Towing. Roadside: Roadside Assistance, Battery Jump Start, Out-of-Gas Fuel Delivery, Flat Tire Change, Car Lockout Service, Transponder Keys. Towing: Flatbed Towing, Long-Distance Towing, Electric Car (EV) Towing, Motorcycle Towing, Medium Duty Towing, Private Towing, Parked Car Removal, Parking Garage Towing, Insurance Approved Towing, Corporate & Fleet Towing, Vehicle Storage. Specialty: Vehicle Recovery, Winching Service, Off-Road Recovery, Vehicle Extraction, Salvage Towing, RV & Motorhome Towing, Specialty Vehicle Towing. Heavy & Commercial: Heavy Duty Towing, Heavy Truck Towing, Heavy Wrecker, Construction Equipment, Crane & Boom Truck Transport, Forklift Transport, Generator & Compressor Towing, Landoll Trailer Transport, Shipping Container Transport, Farm Equipment Transport.
- Does Canadian Towing offer roadside assistance without a tow?
- Yes: battery boosts, vehicle lockouts, fuel delivery, flat tire changes and transponder key service. If the vehicle can be made safe to drive at the roadside, dispatch will offer that instead of a tow.
- Does Canadian Towing provide vehicle storage?
- Yes, at the Ottawa yard under Vehicle Storage Certificate VS# 186-081-947, released on the owner's instruction at the published daily rate.
Pricing and payment
- How much does Canadian Towing charge?
- Local towing starts at $120 CAD. Lockouts and battery boosts start at $80 CAD. Heavy-duty towing and recovery are quoted per job. Dispatch quotes each job on the phone; the final price depends on the vehicle, distance, equipment and conditions on scene.
- Are there surcharges for nights, weekends or holidays?
- No. The same rate applies at any hour on any day.
- Are maximum rates published?
- Yes, as Ontario requires. The sheet is at https://canadiantowingottawa.com/docs/max-rates-sheet-mto-canadian-towing.pdf.
- What payment methods are accepted?
- Cash and credit cards. An itemized invoice is issued for every job.
- Does Canadian Towing work with insurance companies?
- Yes. It is approved by major insurers, provides claim documentation, and bills the insurer directly where the policy allows. See the insurance approved towing page for the current list.
Service area
- What area does Canadian Towing serve?
- All of Ottawa, Ontario, plus Gatineau, Quebec, and the surrounding communities. 48 areas have dedicated pages: Central Ottawa: Downtown Ottawa, Centretown, The Glebe, Old Ottawa East, Westboro, Vanier, Rockcliffe Park, Alta Vista, Billings Bridge. West Ottawa: Kanata, Stittsville, Nepean, Barrhaven, Bayshore, Carp, Dunrobin, Munster, Arnprior. East Ottawa: Orléans, Gloucester, Beacon Hill, Blackburn Hamlet, Cyrville, Cumberland, Navan, Vars, Carlsbad Springs, Ramsayville, Rockland Road, Rockland, Quarries. South Ottawa: Riverside South, Findlay Creek, Uplands, Ottawa Airport (YOW), Manotick, Greely, Metcalfe, Osgoode, Kars, Kenmore, Kemptville, Embrun, Russell, Limoges. Highways & Beyond: Gatineau, QC, Highway 417, Highway 416.
- Does Canadian Towing cover Highway 417 and Highway 416?
- Yes, where stopping is permitted, including the Queensway through Ottawa and the 416 toward Kemptville.
- Does Canadian Towing do long-distance towing?
- Yes, from Ottawa to destinations across Ontario and to Montreal, quoted per job.
Reputation
- What is Canadian Towing's Google rating?
- 4.7 out of 5 from 796 reviews, of which 718 are five-star, on the Ottawa Google Business Profile as of 24 October 2026.
- How are customer reviews shown on this website?
- Reviews on this site are quoted verbatim from the Google Business Profile with the reviewer's published name. The company does not write or edit them.
About this website
- How many pages does the site have and what are they?
- 38 service pages, 48 service-area pages, 36 articles, plus About, Reviews, FAQs, Gallery, Contact, Privacy, Terms and this page.
- Where is the structured data?
- Every page carries JSON-LD: an AutomotiveBusiness/LocalBusiness entity with @id https://canadiantowingottawa.com/#business, a linked entity for the Stittsville yard, Service entities on service and area pages, BreadcrumbList, FAQPage where questions appear, and BlogPosting on articles.
- Where is the sitemap?
- https://canadiantowingottawa.com/sitemap-index.xml. A plain-text summary for AI assistants is at https://canadiantowingottawa.com/llms.txt.
- When was this information last checked?
- 24 October 2026
Need a tow right now?
Dispatch is open 24/7. Quote and arrival time on the phone.